Gardner has a friendly, knowledgeable, and well-trained customer service and technical support staff to assist with your business needs. With many years of experience in the outdoor power equipment industry, our agents are focused on finding and providing the best possible solution for you.
Best customer support staff in the industry
Whether it’s a question about a specific part, placing an order or inquiring about the status of a backorder, our informed staff is committed to assisting you. Our up-to-date telecommunication and information systems allow us to consolidate resources and reference material to provide you with fast and convenience information.
Electronic Parts Look-up Systems including PartSmart™
UPS, FedEx, USPS and LTL Tracking of Shipments
Dealer Locator Programs
Real Time Inventory
Dealer Credit Approval and Status
We employ the best technical support staff in the lawn and garden industry. Our technical support agents are trained to assist you with engine specifications and repair issues, product information, and warranty claims. We will find the answer you need or give you the resource that can.
We understand that making our products and services financially accessible is just as important as delivering the products and services themselves. For this reason, we offer a variety of solutions to accommodate the finance and credit needs of our dealers.
The latest skills and certifications you need
We supply product knowledge and the latest skills required to be a certified technician for the manufacturers we represent. Our staff of certified trainers provide a variety of classes to ensure our dealers stay current on new product developments throughout the year. We also offer webinar courses so that you and your team can learn in the comfort of your own facility or at home.